UMED Mart, Maharashtra

Purpose:

UMED Mart is an e-commerce and market-linkage platform for products made by rural women’s Self-Help Groups and community enterprises associated with UMED/MSRLM in Maharashtra. The platform lists products district-wise and covers food and beverages, spices, grains, pulses, dry fruits, snacks, agricultural products, handicrafts, textiles, apparel, footwear, personal-care products, home products and other SHG-made goods. It also provides retail sales, bulk orders, B2B enquiries and vendor-support facilities.

Relevant Government Reference / Government Resolution / Orders / Circulars

Maharashtra State Rural Livelihoods Mission is implemented under the Rural Development and Panchayat Raj Department, Government of Maharashtra in the framework of the National Rural Livelihoods Mission. MSRLM was established as an independent organisation registered under the Societies Registration Act, 1860 and is popularly known as UMED. UMED Mart functions as a market-access channel for products made by rural women’s SHGs. Onboarding, quality verification, marketing and product listing are subject to MSRLM directions, circulars, district-level instructions and portal conditions issued from time to time.

Online Facility Available

Yes. The portal provides online product display, customer purchases, district-wise product discovery, bulk orders, B2B enquiry, SHG login, Vendor Dashboard and support-ticket facilities. Registered vendors can raise issues relating to inventory, payments, logistics and portal access through the online dashboard.

Online Application Link

UMED Mart Portal: umedmart.com.
Seller Information Page: UMED Mart Seller.
SHG Login: UMED Mart SHG Login.
Vendor Dashboard: UMED Mart Vendor Dashboard.
Contact and B2B Enquiry: UMED Mart Contact.
A public self-registration form for an entirely new SHG is not clearly specified. New applicants should first contact the appropriate UMED Block or District Mission Management Unit.

Applicable Fee

No standard onboarding, registration, annual-membership or product-listing fee for SHGs is publicly displayed on the reviewed UMED Mart pages. Logistics charges, packaging expenses, marketplace deductions, promotional costs or other commercial terms may apply according to the onboarding arrangement. The SHG should obtain the complete commercial terms in writing from UMED/MSRLM or the authorised portal administration before listing products.

Mode of Fee Payment

Since a standard seller-onboarding fee is not publicly specified, no universal payment mode is prescribed on the reviewed pages. Any applicable amount should be paid only through the bank account, digital payment facility or settlement mechanism officially communicated by UMED/MSRLM or the authorised portal administration and against a proper invoice or receipt. Customer orders may be paid through the options displayed at checkout, including Cash on Delivery for eligible products and delivery locations.

Decision-Making Authority

Preliminary verification and recommendation may be undertaken by the concerned UMED Block Mission Management Unit and District Mission Management Unit. Product evaluation, vendor creation and final listing may be approved by the competent marketing or livelihoods authority of MSRLM or the authorised UMED Mart portal administration. The exact approving officer or committee is not publicly identified on the seller page and should be confirmed with the concerned district mission office.

Time Required for Decision

No fixed statutory processing period for SHG onboarding or product approval is publicly prescribed. Processing depends on SHG verification, bank KYC, completeness of documents, statutory licences, product quality, packaging and labelling compliance, pricing, catalogue preparation, production capacity, inventory readiness and approval by the competent authority. The Vendor Dashboard provides an online facility to raise and monitor support tickets after vendor registration.

Online Grievance Redressal Link

Registered vendors may raise support tickets relating to inventory, payments, logistics and portal access through the UMED Mart Vendor Dashboard. General enquiries and B2B-related requests may be submitted through the UMED Mart Contact Page. Mission-level grievances may also be submitted to MSRLM through its official contact channels or the concerned District Mission Management Unit.

Office Address

Maharashtra State Rural Livelihoods Mission, 5th Floor, CIDCO Bhavan, South Wing, CBD Belapur, Navi Mumbai 400614, Maharashtra. Applicants may also contact the concerned Block Mission Management Unit or District Mission Management Unit for local onboarding and verification. [umed.in], [umed.in]

Contact Telephone Number

MSRLM Head Office: 022-27562552 / 022-27562554. CEO Personal Assistant: 022-27562560. SHGs should preferably contact the concerned block or district mission office for onboarding and product-verification matters.

Official Contact Email ID

care@umedmart.com. Administrative or mission-level correspondence may also be submitted through the official MSRLM/UMED contact facility or to the concerned District Mission Management Unit.

Beneficiary:

Rural women’s Self-Help Groups and community enterprises associated with UMED/MSRLM in Maharashtra

Benefits:

The portal provides online product display, customer purchases, district-wise product discovery, bulk orders, B2B enquiry, SHG login, Vendor Dashboard and support-ticket facilities.